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General Questions – Frequently Asked Questions

01

How can i pay for the transfer service ? 

We offer two payment options: cash upon arrival, or pay by card through the Stripe option. For your convenience, we accept all credit and debit cards.​

02

Are your prices per person or per vehicle ?  

No, the prices shown are not per person but per vehicle.
By selecting the place you need to be transferred, the cost of the service and the time of use of the service are automatically calculated.


According to Greek legislation, the minimum time of use of the service is set at 30' with a minimum charge of €36. The cost you see when booking is what you will pay and there is no other charge.

03

Are there any extra charges ?  

The cost you see when booking is what you will pay and there is no other charge. Our fares are fixed, all inclusive and are not affected by traffic jams or diversions. 

04

I have a special request (a baby chair, push chair etc.)

If you need a special transport service such as a car with a baby chair, extra space for a pushchair, or are travelling with disabled passengers, please make a note of this when you make your booking. Unfortunately, our vehicles do not have a wheelchair ramp. These services are offered free of charge subject to availability.   Child car seats are not related to the rental cost of the vehicle, they are provided free of charge subject to availability. The company and the driver have no responsibility for the type of child seat as it is not included in the paid services.

05

What if I need wheelchair space ?   

If you require wheelchair space, you can indicate that in the "Special instructions or  comments about your reservation" in step 3 of the booking process. Please use English as language. Foldable wheelchairs are regarded as 1 piece of luggage. Always book a minivan in case you need wheelchair space.

06

How can I amend my booking ?   

All flexible bookings can be amended. Please email us at info@corfuviprides.com, please note as per our Terms and Conditions we need at least 24 hours' notice prior to your travel date to do this.

07

Do you allow pet transfers ?   

Pet transfer is allowed only if the pets are in adequate boxes.

08

What if I dont bring my invoice/voucher ?   

If you loose your voucher from e-mail, we can always send you a new one. If you don't bring the vocuher on the pick up date, driver will ask you for identifications (ID card, passport, drivers license) so he can confirm your identity.

09

What  if I entered incorrect information when booking?

The company does not bear any responsibility if the customer gives wrong information of arrival, departure, flight numbers etc. The company has no way to verify the information provided by the customer is correct, the company is obliged to follow the information provided by the customer when booking . Any change in the booking details is free of charge as long as the customer informs the company 24 hours in advance.

10

Do your vehicles go everywhere?

Our vehicles are licensed private transfer vehicles and can safely transport you to most locations.

However, in Corfu, some hotels, villas, or apartments may not have safe or accessible road access (e.g., narrow roads, steep inclines, or slippery surfaces) leading directly to the property. In such cases, our driver will take you to the nearest point that is safely accessible.

From there, you may need to use alternative transportation arranged by your accommodation.

Please note that our company is not responsible for being unable to reach accommodations that do not have safe road access.

11

I left an item of luggage on the vehicle. How do I get it back ?   

First, please contact the driver directly at the telephone number on your voucher and inform him what happened. We will do everything we can to repatriate your lost luggage to you, either to your place of residence, or to your home address.

 

Please note that any fees incurred will have to be paid before the luggage is sent back to you by courier.

12

User consent to the terms of use set by the company

By using the website and online bookings, the user automatically agrees to the terms of use defined by the company. Otherwise, he should not use the services offered and advertised by the company.

13

Who should I contact, if I have comments or suggestions to make ? 

We activey welcome our customers' comments and suggestions, and treat them as a valuable insight as to how to improve our service. You can also email us with your comments: info@corfuviprides.com

Find answers to common questions about Corfu airport transfers, bookings, prices, and our VIP services. Choose a category below to get started.

Booking & Reservations

Questions about how to book, modify or cancel your transfer.

Airport Transfers

Information about Corfu airport pickups, meet & greet, and flight delays.

Routes & Destinations

Popular routes, travel times, and locations across Corfu.

General Questions

Everything else you might need to know.

 

Still need help?

Contact us or book your transfer now

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